Matcha Eight is excited to announce a special Money-Back Guarantee campaign for one of its signature beverages, the Strawberry Matcha Latte, available exclusively in-store at its TRX and LaLaport BBCC outlets from 21 to 25 July 2025.
This bold initiative reflects Matcha Eight’s unwavering confidence in the quality of its products and commitment to customer satisfaction. As a brand dedicated to delivering authentic Japanese desserts and beverages, Matcha Eight invites both loyal fans and new patrons to experience its Strawberry Matcha Latte, completely risk-free.
“We see this campaign not just as a promotion, but as a challenge to ourselves,” said Miho Kaneko, the founder of Matcha Eight. “If the response is great, it strengthens our confidence. If it’s not, it motivates us to do better. Either way, we win because we learn.”
While the money-back guarantee applies solely to the Strawberry Matcha Latte in regular size, the team hopes the campaign will reflect Matcha Eight’s sincerity and openness to feedback. Guests are encouraged to share their honest thoughts and help the brand continue to grow.
“We welcome the public to try the beverage, tell us what you think, and support us with your feedback. This is part of our journey to serve even better experiences,” she added.
Visit Matcha Eight at TRX and LaLaport BBCC between 21 and 25 July 2025 to enjoy the Strawberry Matcha Latte, with a satisfaction guarantee or your money back. Terms and conditions apply.
Store location
The Exchange TRX (flagship store)
L2.73.0 Plaza The Exchange TRX
Persiaran TRX
55188 Tun Razak Exchange
Kuala Lumpur
Shop contact: 6010 2058732
Operating Hours: 10.00 AM – 10.00 PM daily
LaLaport BBCC
G-68, Ground Floor, LaLaport Bukit Bintang City Centre
2, Jalan Hang Tuah
55100 Kuala Lumpur
Shop contact: 6010 2008732
Operating Hours: 10.00 AM – 10.00 PM daily