Langham Hospitality Group has announced the appointment of Ms. Sherona Shng as Managing Director of The Langham, Hong Kong and Regional Vice President, Operations – Asia, overseeing hotels from Hong Kong to Tokyo and Jakarta.
In addition to her leadership role at The Langham, Hong Kong, Sherona will have expanded operational oversight of all Langham and Cordis properties in Hong Kong and Asia, including properties under development.
The role marks a significant homecoming as Sherona served in her first operational role as Hotel Manager at The Langham, Hong Kong. Prior to her operational leadership roles, Sherona was Vice President – PR and Communications leading Langham Hospitality Group’s global brand advertising, integrated marketing campaigns, corporate and brand public relations.
Sherona, a native Singaporean, returned home in 2017 to join the Four Seasons Singapore and subsequently became the General Manager of the Four Seasons Shenzhen in 2019 before deciding to return to Hong Kong.
Speaking of her new mandate at The Langham, Hong Kong, Sherona is passionate about delivering authentic luxury customer service experiences through empowered passionate teams. She said: “I am delighted to return to The Langham, Hong Kong which is where I first discovered my love for operational excellence and enabling our people to deliver Langham bespoke touches and memories that the guests remember.”
On her new regional responsibilities, she added: “I am committed to ensuring that each property in my portfolio will strive towards delivering enhanced guest experiences that only The Langham or Cordis brands can bring to life, differentiating their service and performance in the cities in which they operate.”
“I also look forward to equipping and mentoring future generations of hoteliers, including female leaders, with the skills and attitudes to be successful in their careers, affording them all opportunities to achieve their career and life goals,” she added.
The Langham, Hong Kong is encompasses 498 suites and rooms, designed to cater to the whims of each guest. It is also home to T’ang Court, a 3-Michelin Star Cantonese fine dining restaurant which is serves as a blueprint for global expansion of the brand and an outpost of Palm Court, which served the world’s first afternoon tea in 1865.