• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to secondary sidebar
  • Skip to footer
  • Home
  • About
    • About Us
    • Featured
    • SPONSORS
  • Privacy Policy
  • Disclaimer
  • Sitemap
    • EAT.DRINK
      • Food Review
      • Food Promotion
      • Food News
      • Event
    • STAY
      • Hotel Review
      • Hotel News
    • EXPLORE
      • Singapore
      • Taiwan
      • Thailand
  • More
    • Malaysia Food Blogger List

Malaysian Foodie

Food • Hotel • Travel • Event

  • EAT.DRINK
    • Food Review
    • Restaurant Promotion
    • Editor Picks
    • Dining In The Mall (Klang Valley)
    • What’s New!
    • Restaurant List
    • LiquorTalk
  • Hotel
    • Room Reviews
    • Hotel News
  • TRAVEL
    • Hong Kong
    • Indonesia
    • Japan
      • Kyoto
      • Osaka
    • Macau
    • Malaysia
      • Kuala Lumpur
      • Malacca
      • Penang
      • Perak
      • Selangor
      • Sabah
    • Taiwan
    • Thailand
    • Singapore
  • TECH
  • Lifestyle
    • Apparel
    • Books
    • Beauty
    • Craft
    • Gadget
    • Electrical & Household Appliances
    • Food Product
    • Online Shopping
    • Parenting/Kids
    • Property
    • Renovation/ Furniture
  • RECIPES
    • Cakes
    • Cookies
    • Desserts
    • Drinks / Smoothies
    • Mains
    • Pasta
    • Steamed Food
    • Cooking With Gadgets
  • Mall Dining
  • Motherhood
  • Event
Home / Hotel / ROYAL PLAZA ON SCOTTS AWARDED BEST ENGAGEMENT & RETENTION STRATEGIES (

ROYAL PLAZA ON SCOTTS AWARDED BEST ENGAGEMENT & RETENTION STRATEGIES (<500 EMPLOYEES) AT HRM ASIA AWARDS 2016

March 9, 2016 by StrawberrY Gal

 Royal Plaza on Scotts (RP) was awarded Best Engagement & Retention Strategies (<500 employees) at the HRM Awards 2016. This award recognises the hotel’s outstanding achievements as an employer in promoting staff engagement within the organisation, resulting in increased productivity and higher retention rates.
Engagement sessions are held frequently between talents and the management team, including the General Manager and Chief Experience Officer, Mr Patrick Fiat, whom the talents address on a first-name basis. These platforms facilitate communication amongst the organisation as talents are able to provide feedback on concerns and improvements seamlessly. People’s Engagement Forums are also held quarterly, where Patrick shares the direction and updates of the organisation, as well as personal achievements and milestones of talents such as graduations, marriages and birth of new-borns. The programme also shines light on individuals who have made a difference in creating refreshing guest experiences and encourages talents to constantly go the extra mile to ‘wow’ guests.
The hotel keeps engagement active and constant with Weekly Delights, where surprises such as sweet treats and healthy snacks are hand-delivered to offices and back of house to perk up the talents’ day. Mini-competitions for festive decorations and bonding activities are held across departments to create excitement and memorable moments for talents. The pictures are shared on RP’s Human Resources Facebook page, www.facebook.com/royalplazahr, where the talents’ friends and families can share their joy at work.
The hotel created the Chillax Lounge for the talents to unwind in, knowing that the talents’ jobs require them to be on their feet for an extended period of time. The lounge comes with massage chairs, mini-theatre, reading corner and a live aquarium, designed to suit the needs of talents who are looking to rest and re-energise after a day at work. Talents also have access to an exclusive fully-equipped gymnasium that is open round the clock.
Patrick said, “Our talents are our internal guests. By listening to their needs, taking their feedback into consideration and actualising their suggestions, they feel appreciated and respected. With a turnover rate at 15% in 2015, which is below the industry average, I am pleased that we are heading in the right direction. We will continue to create an engaging and cohesive working culture at RP.”

Filed Under: Hotel, Hotel News

Primary Sidebar

Malaysian Foodie
  • Facebook
  • Instagram
  • Pinterest
  • RSS
  • Twitter

Latest

  • Unlimited Lobsters, Premium Seafood, and a Priceless City View: Crowne Plaza KLCC’s ‘Buy 2 Free 1’ Buffet Is Back and Better Than Ever May 8, 2025
  • PRIDE Family Milk Powder Now in Malaysia – Nourish Stronger Bones for the Whole Family May 8, 2025
  • Mother’s Day 2025: High Tea Buffet at Courtyard by Marriott Melaka May 7, 2025
  • Mother’s Day 2025: Queen of My Heart Mother’s Day Buffet Brunch @ Amari KL May 7, 2025
  • Mother’s Day 2025 : Mother’s Day Buffet Lunch @ Christee Suites Hotel Melaka May 7, 2025
  • Eat All You Can Pasta @ Secret of Louisiana at lake restaurant May 7, 2025
  • Mother’s Day 2025 : Shell & Sizzles @ Traders Hotel KL May 7, 2025
  • Mother’s Day 2025: Hi-Tea Buffet @ Hotel Royal Signature May 7, 2025
  • Mother’s Day Hi-Tea Buffet @ Sheraton PJ May 7, 2025
  • Marriott Bonvoy Invites Travellers to Explore Malaysia with Exclusive Member Perks May 7, 2025
  • Four Seasons Hotel Hong Kong Presents a Season of Culinary and Wellness Celebrations This May May 7, 2025
  • Sofitel Kuala Lumpur Damansara’s Mother’s Day Treat for Mums May 6, 2025
  • New Meliá Pattaya Hotel Appoints Peter Laird as F&B Director May 6, 2025
  • OBBA Jjajang Malaysia: A Michelin-Starred Korean-Chinese Feast in Petaling Jaya May 6, 2025
  • Dine with Mom @ Four Points by Sheraton Chinatown May 5, 2025
  • HEINEKEN® REFRESHING SESSIONS:THE PARTY POPS UP WHERE YOU LEAST EXPECT IT! May 5, 2025
  • Carlsberg Makes Football Nights Epic Again with RM1 Million in Prizes May 5, 2025
  • A Return to Refinement: Elevated Cantonese Dining at Ming Ren Xuan, Avenue K May 3, 2025
  • Shangri-La Kuala Lumpur Presents Artisanal Dumplings for Dragon Boat Festival May 3, 2025
  • Celebrate Mother’s Day in Timeless Elegance at Imperial Lexis Kuala Lumpur May 3, 2025

Secondary Sidebar

Explore

travel in japan

travel in hong kong

travel in macau

travel in taiwan

travel in thailand

Footer

Copyright © 2008–2025 Malaysian Foodie