Sri Lanka’s award winning resort, which opened its doors in December 2015 and has to date received numerous awards and recognition from leading international luxury publications for service excellence, is proud to appoint Mr. W.H. Duminda Boteju to the position of Chef Concierge.
Duminda is the President of Les Clefs d’Or Association of Sri Lanka, part of the Indian Chapter. Founded in 1929 in France, Les Clef d’Or Association is the leading international network of hotel concierges with nearly 4,000 members in over 50 countries. Les Clefs d’Or – Union Internationale des Concierges d’Hŏtels – is a society of professionals committed to sharing their expertise, insider knowledge and intelligence to support each other and their guests. Service through friendship!
Duminda joins Anantara Peace Haven Tangalle Resort with the aim of raising the bar of service excellence and delivering Service through Friendship experiences to the resort guests. Tour and travel experiences, concierge services and a variety of activities offered to the resort guests will be part and parcel of Duminda’s areas of concentration, providing service excellence and experiences that are tailor made to showcase the south of the Island’s attractions and unique selling points, to the discerning international travellers who stay at the resort.
General Manager, Tamir Kobrin says, ‘Anantara Peace Haven Tangalle Resort hopes to be the leading resort to develop future trained Concierges that will grow the service levels to guests, be trained and specialized in Service through Friendship and grow the bar of service excellence in Sri Lanka, Duminda’s addition will enable us to train talent and certify them to be future Concierges’.
Sri Lanka currently has three certified Les Clefs d’Or concierges in the industry, one of which is the President of the association, Duminda.