Gateway Hotel and Prince Hotel have each been honoured with a TripAdvisor® Certificate of Excellence. It is the seventh consecutive year that both Marco Polo hotels have been awarded the prestigious Certificate of Excellence since the awards were inaugurated in 2011. The achievement celebrates hospitality businesses that have earned top traveller reviews on TripAdvisor over the past year.
The Certificate of Excellence accounts for the quality, quantity and frequency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travellers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honour businesses that are actively engaging with customers and using feedback to help travellers identify and confidently book the right property at the right price.”
“We are delighted to receive the coveted TripAdvisor Certificate of Excellence for the seventh consecutive year. I would like to offer our sincere thanks to our loyal guests who make Gateway Hotel and Prince Hotel their premier choices in Hong Kong, and have made the effort to share their positive reviews with fellow travellers. We would also like to thank our associates who share their heartfelt hospitality every day with our guests. We look forward to upholding our service and accommodation excellence and making every stay with us a top-rated experience,” said Mr Thomas Salg, General Manager of Marco Polo Hotels – Hong Kong.